Service Information 

RESIDENTIAL SERVICE RULES AND INFORMATION

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• YOU ARE ALLOWED SIX (6) BAGS PER WEEK, ANY BAGS OVER THE 6TH BAG WILL BE $1.00 PER BAG PER BAG UP TO 12.

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• ALL BAGS MUST BE UNDER 30 POUNDS.

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•  ALL GARBAGE MUST BE BAGGED AND TIED.

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• WE WILL NOT PICK UP GROCERY BAGS, DOG FOOD BAGS, OR FEED BAGS WITH GARBAGE IN THEM.

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• WE WILL NOT PICK UP GARBAGE WITH HOLES IN THE BAGS. IF ANIMALS HAVE GOT INTO THE GARBAGE, PLEASE RE BAG IT AND SET OUT FOR YOUR NEXT PICK UP DAY. AND WE WILL NOT PICK UP LOOSE GARBAGE OFF THE GROUND OR IN GARBAGE CANS OR BINS.

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• WHEN SIGNING UP FOR SERVICE IF YOU HAVE A GARBAGE CAN OR BIN WE CAN ISSUE YOU AN ESI STICKER, WHICH SHOULD BE PLACED ON THE FRONT OF YOUR CAN OR BIN, NO MORE THAN 3 FEET FROM THE CURB, FACING THE ROAD AND IN CLEAR SIGHT FOR THE DRIVER TO SEE.

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• IF YOU ARE GOING TO SET OUT BAGS, YOU WILL BE GIVEN AN ESI POLE WITH THE ESI NUMBER ON IT, THE POLE NEEDS TO BE NO MORE THAN 3 FEET FROM THE CURB AND THE GARBAGE HAS TO BE WHERE THE POLE IS.

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• IT IS THE CUSTOMER’S RESPONSIBILITY TO MAKE SURE THEIR ESI STICKER OR POLE IS ALWAYS THERE AND THAT THE NUMBER IS LEGABLE.

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• IF YOUR POLE OR STICKER COMES UP MISSING, PLEASE CALL THE OFFICE ASAP AND WE WILL ISSUE YOU A NEW POLE OR STICKER. WE WILL NOT PICK UP ANY GARBAGE WITHOUT AN ESI POLE OR STICKER.

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• HOUSEHOLD PET WASTE MUST BE DOUBLE BAGGED. (KITTY LITTER, PET DROPPINGS, ETC.)ALL IN HOME HEALTH CARE AND WASTE NEEDS TO BE PLACED IN A LEAK AND PUNCTURE PROOF CONTAINERS.

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• BROKEN GLASS AND ANY OTHER SHARP OBJECTS MUST BE PROPERLY DISPOSED OF AND CONTAINED IN A PUNCTURE CONTAINER.

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• PLEASE DO NOT PUT CLOROX, AMMONIA, PINE SOL, OR ANY OTHER CHEMICALS ON YOUR TRASH BAGS OR RECEPTACLES FOR OUR EMPLOYEES TO PICK UP. THIS IS A HEALTH & SAFETY PROBLEM.

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• WE ARE NOT RESPONSIBLE FOR MATERIALS LEFT WITH TRASH THAT WERE PUT OUT BY MISTAKE AND WERE DISPOSED OF.

BULKY GOODS PICKUP INFORMATION

THE BULK GOODS SCHEDULE FOR YOUR AREA IS 1 TIME PER MONTH ON YOUR SCHEDULED DAY, BUT ONLY 1 TIME PER MONTH. YOU ARE ALLOWED TO SET OUT TWO LARGE HOUSEHOLD ITEMS.

UNACCEPTABLE ITEMS INCLUGE: CARPET,  YARD WASTE, AUTOMOTIVE PARTS, WET PAINT, OIL, GASOLINE, HAZARDOUS LIQUIDS, CHEMICALS, PESTICIDES, BATTERIES, REFRIDGERATORS, AIR CONDITIONERS, OR ANYTHING WITH FREON. NO CONSTRUCTION MATERIAL, ROOFING, ANY SUBSTANCE THAT IS DEFINED HAZARDOUS BY ANY W.V. OR DIVISION OF NATURL RESOURCES (DNR) OR ENVIRONMENTAL PROTECTION AGENCY (EPA) AND THE DEPARTMENT OF ENVIRONMENTAL PROTECTION (DEP) LISTINGS.

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